Regular I.T. Hours: (Mon - Fri: 8AM - 5:30PM), (Sat - Sun: Closed)
Emergency Service Hours: 24/7/365

Whatever your network support needs are, CBiT can assist. We offer a range of network support services for your business, including network troubleshooting, remote network management, network configuration, server support and email issues.

In addition to providing support to your existing network infrastructure, our team of certified network engineers are also here to assist in making recommendations and performing implementation of new or updated technologies in your business environment. From the Small Business to Enterprise level companies, CBiT has the resources, skills, expertise and manpower to help your business grow and take advantage of new and emerging technology. We can help you make the decisions that will determine whether your IT will work for you or you work for your IT. Our goal is to help you utilize technology to your advantage in a cost effective and cost productive way.

With over ten years of experience supporting and implementing technologies in a wide range of client environments throughout Manitoba we have developed a reputation for expedient and expert service. Our Support team has the ability to respond to your needs quickly and with the knowledge it takes to start making IT work for your business or enterprise.

Our staff of network support engineers can provide dedicated, reliable service to you and your staff. Whether you need emergency 24x7 support, monthly or weekly on-site maintenance, a one time service visit or just some e-mail or phone help call or e-mail us today to learn what makes us different and how we are dedicated to working to make your office systems work for you. With the backing of some of the largest Vendors in the world such as Microsoft, Dell, HP, 3com, Cisco and many more we can provide your business – small, mid-market or enterprise – with a customized, optimal solution, following best practices for today’s IT challenges and whatever the future might bring.

At CBiT we believe we have the most flexible approach to support contracts available, as we offer them as separate modules which can be mixed and matched to suit your business requirements.

CBiT offers a range of support services including:

-full-time & part-time on-site engineers
-remote support
-system/network contracts
-help desk support
-preventative maintenance
-software support
-proactive Server Monitoring
-choice of response times
-scheduled server maintenance
-data verification testing
-application monitoring
-server capacity planning
-remote driver updates
-alerts automatically passed and managed by CBiT Service Desk
-performance monitoring
-device status reporting
-phone Support
-remote VPN Support
-e-mail spam and virus filtering
-e-mail hosting support
-website hosting, website transfer and co-location support (to include DNS Support)
-network troubleshooting
-security, firewall protection and perimeter security
-virus protection and assessment
-spyware protection and assessment
-wireless networks
-server management and implementation
-application support
-hardware upgrades and installation
-software upgrades and installation
-windows server and workstation updates

Advanced diagnostic equipment and certified network support engineers with regular training means our network support engineers keep up to date on all of the latest technology and troubleshooting techniques so you don't have to.

Additionally, common parts are kept on hand and replacement components are part of our service level agreements so you don't have to wait for parts to get your network back up and running.

Contact Richard Balmer or Adam Horne for more information.

204-772-1088 or Toll-free: 1-866-255-0099 (ask for external I.T, department)